Hurricane Fiona offers?

[Aaron_munroe5]

Is there anything go for the people that got effect by the huricane fiona like other companies are offering? 

[hTideGnow]

HI @Guylune   your other accounts have numbers in the maritime?  and they got the text telling them they are eligible?

If they are eligible, just message CS agent and they can add it back for them

[hTideGnow]

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@jillea wrote:

There is nothing according to the agent I spoke with yesterday but they graciously gave me an extra 1GB.  Other providers are giving 50GB and I had to threaten to leave to get 1GB

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HI @jillea  Other providers are not Lucky or Chatr, right?

[Dunkman]

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@Guylune wrote:

We have personnaly been affected by Fiona on NB East Coast and received a promo code for 2 Go.

On all of our accounts (kid, husband and myself) it says Invalid code.

Anyone else ?

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@Guylune 

Is your area code from the maritimes?  

Try again. Website is finicky. Maybe try a different web browser, clear cache or incognito mode.  Also, try on another device. 

[Dunkman]

@Aaron_munroe5 

Not sure whether you go the text from Public mobile

Use Promo code   2GBFiona    to get 2GB free data add on. 

[Guylune]

We have personnaly been affected by Fiona on NB East Coast and received a promo code for 2 Go.

On all of our accounts (kid, husband and myself) it says Invalid code.

Anyone else ?

[jillea]

There is nothing according to the agent I spoke with yesterday but they graciously gave me an extra 1GB.  Other providers are giving 50GB and I had to threaten to leave to get 1GB

[JL9]

They haven't posted a position either way, so at this point it looks like that won't be the case unfortunately 

[will13am]

@Aaron_munroe5 , these are the carrier brands that are offering support for those affected by hurricane Fiona.  Generally third tier brands do not participate unfortunately.  Such decisions are undertaken in the C-suite.  I doubt the CSAs have authority to do anything without direction from the top of the house.

https://mobilesyrup.com/2022/09/24/carriers-waiving-fees-offering-bonus-data-atlantic-canada-hurrica...

[NDesai · Accepted solution]

PM haven't announced anything to offer. However, you can reach out to CS_Agent to see if they can do anything about this.