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How to transfer old number from freedom to public mobile? and activate my simcard?

Ken-ken
Great Neighbour / Super Voisin

How to transfer my number from freedom to public mobile and activate my simcard?

4 REPLIES 4

softech
Oracle
Oracle

@Ken-ken 

you don't have an account with PM yet?

You want to first confirm your number is eligible to port into PM first here:

Confirm your number is eligible to port into PM (it is a Koodo site because both Koodo and PM use the same Telus system):
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

Then, make sure your old provider account is still active.  Login to your old provider account and make note of the account number

Next, get a Public Mobile sim card from

Once you have the sim card, activate your account by using the PM app (preferred way) or online on PM web site - https://www.publicmobile.ca/plans , pick a plan and click Subscribe.  (Please note you can start from the site but you will still need to download the app to complete the activation after the payment step).   
After the payment step, you will get to the phone number step.  You will request to Transfer your exiting number instead of picking a new number.  Please provide your current phone number and the account number of the old provider as the porting info.

Once activation is completed, still have the old provider sim card in your phone.  Your old provider will send you a SMS and ask your permission for the porting.  You need to reply YES within 90 mins for the porting to complete

Once replied yes, you can put your PM sim card in a phone and wait for incoming calls to come.  Reboot your phone ever 30 mins and test incoming call from another line.  If incoming call reaches your PM sim card, then the Porting is completed

 

Meow
Mayor / Maire

First you activate SIM.

Confirm every service works as expected. After few days, initiate number transfer. Keep OLD SIM in your phone and reply Yes within 90 minutes after initiating transfer. That's all...

Chalupa_Batman
Mayor / Maire

You're Freedom mobile has to be active still. If it's not, you can't port. But if it's still active, then once you sign up with PM you will get a temp number. Then you can request your number be ported.

How to port number from “Blank” to Public Mobile

First, make sure your number can be ported by checking on this link

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Or log in to your Public Mobile account 

KennethJAdams_0-1693868732948.png

Then on your right side you’ll see this box. Click on Transfer Phone Number.

KennethJAdams_1-1693868732934.png

Then enter the number you want transfer and continue to next step

KennethJAdams_2-1693868732901.png

NOTE: Keep your old providers SIM card inside the phone until you get the confirmation text. Say YES. But wait just a bit longer until you no longer see your old provider's name up top. Once it’s gone, try making a call to test. If you can not make a call using your old providers SIM, the transfer has gone through.

 

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