Oh you are very lucky. I have been dealing with customer service now for 2 weeks. Think I chat at least once a day. I am still waiting to have my issue resolved. I have been with Public for about 3 years and this is the first problem I have had. I cannot believe that they are taking more than 2 weeks to resolve this and correct my service. Today I actually got a text saying it was from Public and giving me a phone number and a website to register a complaint of unresolved issues. Do you think Public actually sent it. it shows a # 5129 where I would see a person's name or phone number on another text. It is crazy and so frustrating that I cannot get this resolved.
Renie7
