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How to get upgrade to 4G for my current plan?

JanetW2024
Great Neighbour / Super Voisin

My current plan is $15/month and has 3G data, but I saw Public Mobile had the $15 plan with 4G data. How can I upgrade my data speed to 4G in this plan?

5 REPLIES 5

JanetW2024
Great Neighbour / Super Voisin

Thanks all for your help. I do see the $20 and $23 plans, and there is also a $19 plan but with only 1G data. The $20 one should be the best for me. 

EB0
Deputy Mayor / Adjoint au Maire

@JanetW2024 

The $15 100 minutes 250mb 4G is available only for QC new customers, it’s not available to any customers outside QC,

If you have a QC number, check if it’s availability for you to change subscription

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Handy1
Mayor / Maire

@JanetW2024  Forgot mention you most likely have this special offer  in your account right now 3GB $20 4G plan 

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Handy1
Mayor / Maire

@JanetW2024  sorry the $15 plan is gone ATM ,  You can only change to whatever plans are available to you in your account . And member it’s best to change plan with change in next renewal option and not immediately or you lose money on your current cycle 

Change plan in 3 easy clicks

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Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Sansan
Mayor / Maire

@JanetW2024  when you sign into your account,  you can only change to what us showing as available.  When you click on Change Subscription,  if it's not there; that means you cannot change to it.

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