09-11-2024 08:23 PM
My current plan is $15/month and has 3G data, but I saw Public Mobile had the $15 plan with 4G data. How can I upgrade my data speed to 4G in this plan?
09-16-2024 08:07 PM
Thanks all for your help. I do see the $20 and $23 plans, and there is also a $19 plan but with only 1G data. The $20 one should be the best for me.
09-11-2024 08:40 PM - edited 09-11-2024 08:50 PM
The $15 100 minutes 250mb 4G is available only for QC new customers, it’s not available to any customers outside QC,
If you have a QC number, check if it’s availability for you to change subscription
09-11-2024 08:31 PM
@JanetW2024 Forgot mention you most likely have this special offer in your account right now 3GB $20 4G plan
09-11-2024 08:27 PM
@JanetW2024 sorry the $15 plan is gone ATM , You can only change to whatever plans are available to you in your account . And member it’s best to change plan with change in next renewal option and not immediately or you lose money on your current cycle
Change plan in 3 easy clicks
Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle
09-11-2024 08:25 PM
@JanetW2024 when you sign into your account, you can only change to what us showing as available. When you click on Change Subscription, if it's not there; that means you cannot change to it.