cancel
Showing results for 
Search instead for 
Did you mean: 

How to connect for US roaming?

DinoWPG99
Good Citizen / Bon Citoyen

I bought a US add-on. I'm in the US us but can't make calls or receive text, why not?

Do I need to setup a separate access point? Is so, what are the settings?

6 REPLIES 6

AT&T not working has nothing to do with the phone, it has to do with Public Mobile not having an agreement in place to use their service. Glad you got it working though. 

DinoWPG99
Good Citizen / Bon Citoyen

Thank you!

I tried AT&T first (which you'd think works since I bought an AT&T unlocked phone on eBay) with no luck.

T-Mobile AND Reboot together seemed to do the trick.

hairbag1
Mayor / Maire

@DinoWPG99 

if you're in Alaska, the PM add-on will not work at all. Otherwise follow suggestions above.

Handy1
Mayor / Maire

@DinoWPG99  reboot the phone and make sure you’re connected to T mobile . Manually select it if you have to . And also ensure data roaming is on . If you have option for voLTE in phone setting turn that on too 

BKNS27
Mayor / Maire

@DinoWPG99 

Go to the settings on your phone then enable Roaming and go to Cell Network and connect to T-Mobile.

Please note that there are no T-Mobile towers in Alaska so no cell service in Alaska.

Meow
Mayor / Maire

You have to try to connect to T-mobile and have roaming set on.

Need Help? Let's chat.