07-31-2023 04:59 PM - last edited on 07-31-2023 05:29 PM by computergeek541
I bought a US add-on. I'm in the US us but can't make calls or receive text, why not?
Do I need to setup a separate access point? Is so, what are the settings?
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07-31-2023 07:35 PM
AT&T not working has nothing to do with the phone, it has to do with Public Mobile not having an agreement in place to use their service. Glad you got it working though.
07-31-2023 05:21 PM
Thank you!
I tried AT&T first (which you'd think works since I bought an AT&T unlocked phone on eBay) with no luck.
T-Mobile AND Reboot together seemed to do the trick.
07-31-2023 05:10 PM
if you're in Alaska, the PM add-on will not work at all. Otherwise follow suggestions above.
07-31-2023 05:05 PM
@DinoWPG99 reboot the phone and make sure you’re connected to T mobile . Manually select it if you have to . And also ensure data roaming is on . If you have option for voLTE in phone setting turn that on too
07-31-2023 05:05 PM - edited 07-31-2023 05:06 PM
Go to the settings on your phone then enable Roaming and go to Cell Network and connect to T-Mobile.
Please note that there are no T-Mobile towers in Alaska so no cell service in Alaska.
07-31-2023 05:03 PM
You have to try to connect to T-mobile and have roaming set on.