How to change plans?

[zachshaver]

I'm trying to upgrade from a 25/mo plan to the 35/mo plan, but I'm not able to. I also want to take advantage of the cyber monday deal of 2 extra GB when purchasing a plan of  35+/mo.

When I click "Change Plans" in the "My Account" page, it brings me to "ChangePlanLandingPage". There is a paragraph which states "Pick a ready-made plan below", but there are no plans listed anywhere, just a blank area.

There is another message in smaller text that states "If you still want to change to one of our new plans, please call *611". When I call 611, there is no option to change/purchase plans.

If I click "Try Out More Options" beside the "New Plan" header, it brings me to a "403.14 - Forbidden" error page.

I've tried with both Google Chrome and Mozilla Firefox. The website seems very broken.

How do I change plans?

[darlicious]

@zachshaver 

You have been here over 2 years. The $40/5gb plan will be $36 with autopay and loyalty rewards + any friend referrals you might have to reduce the cost so not much more than the current promotion and you can change plans whenever you want unlike those with the promotion who will lose it if they change their rate plan.

Heck if you keep posting, bravoing and getting help(+vice versa) you might even earn a community reward furthering reducing the cost of the $40 plan.

[esjliv]

@zachshaver  - that screen shot you provided is just a glitchy Self Serve.

Usually opening a tab in incognito mode, or trying a different browser or device, OR even trying again later will correct this.

As for the 2GB promo going on, you will not see that offered in your Change Plan section on your Self Serve, because it is only for new customer activations.

[Meow · Accepted solution]

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@zachshaver wrote:

I'm trying to upgrade from a 25/mo plan to the 35/mo plan, but I'm not able to. I also want to take advantage of the cyber monday deal of 2 extra GB when purchasing a plan of  35+/mo.

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To my understanding 2GB data bonus is for brand new customers. If you are upgrading from $25 to $35 plan you are not eligible for 2GB as you are existing customer.

If you really want those 2GB bonus, you can open new account, close existing ($25) but you will lose all loyalty and referral rewards. Is 2GB worth that much?

[Anonymous]

@zachshaver 

for only new customers online activations.

If you really want this promo and extra data,
you will need to port to a different mobile company and then port back to Public mobile....
not Unable to port one PM number to another PM number.

However, if you don't have much rewards and a relatively new customer, it might be worth to do it,

and you will be start a whole new account with new SIM card to new activations to you will eligible for Get a month of free service when you enter your email below until Dec 1. Plus, get 2GB of free monthly data on any plan $35/mo+ using the promo code 2GBBONUS.

How to get the offer: Submit your email below and activate with the same one by Dec 17.

put it the email for it and the same email when you do a new activate, Here link,

to get a New SIM card is better for you and fast way

from any Retail store or gas station near you and you buy it right away,

Where To Buy A SIM card,

You can purchase a Public Mobile SIM card at a variety of retail locations. Click Here link 

to open our store locator and find the closest retailer to you.

or 

Too easy buy it online or in store visit Here link, or Pickup 1-2 Hours.CAD $2.99 Now

and Here How To Activate Online visit Here link  for more information,

Activate your Public Mobile SIM card

You'll be up and running in just 4 easy steps, Here link 

for new customers who activate online.only, To get  2GB of monthly bonus data for Free* when you activations on $35, $40, $50, $60 rate plans, for that Promo code for 2GB ,  2GBBONUS , that monthly bonus for 2GB no expires but you have to keep your plan and if you changed your plan you will lost the promo 2GB,just to you know.

so when Activate put it both code

1. Enter  Promo Code for 2GB Free, ( 2GBBONUS ) 

2. Enter  Friend Referral Code (??????)  to you will receive a one-time credit of $10..,,

they will applied within 72hr,,,

[Yummy]

You should be able to schedule your plan change with no issues. Try Change plan on next renewal. That is what worked for me few months ago.

I see you tried few other browsers... Did you try MS Edge?

[CountyDownIeUk]

@XionBunny 

I just wonder.....do some the the “scripted” replies get edited with information taken from subsequent and better replies? I know I edit mine for typos and to better explain myself. And some times I don’t read all replies and jump in from the OP only and then find my reply has already been covered. The latter should be a bravo only from me in support of the reply. Anyone new here should weigh out which ones to read or pursue based on the bravos. But nothing intentional to improve  my reply as I would not  copy from some one else’s “non scripted” reply. 

[XionBunny]

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@Anonymous wrote:

@zachshaver 

sorry that Offer available to new customers who activate online.

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You seriously need to stop spamming your scripts read then reply, again, your post counts WILL NOT get you a higher discount each month, please help people properly, which is what this forum is really here for.

[Anonymous]

@zachshaver 

sorry that Offer available to new customers who activate online. for existing customer or change plan to $35+ is not eligible 

[Anonymous]

@zachshaver 

Spoiler

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

and if you use a home internet take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and click Here link  to you know how to Change Your Plan online,

you can choose at your next plan renewal date. To change your plan.