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How to change log in email?

phone12
Great Neighbour / Super Voisin

I have a new email and would like to update my account info. how do I do this?

2 REPLIES 2
Moved:

softech
Oracle
Oracle

@phone12 

 

Only PM support can help with changing email addressed used on My Account login, please open ticket with them:

 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot

First type "Change my Self-serve email", then click "Contact Us", then  click "Click here to submit a ticket ↗ 
Next, enter your Community login, click "Next" at "1. Select an issue category",  then follow the steps to complete the ticket submission. 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

 

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