How do I view my data usage so I don’t go over my usage?

[LoveNature]

Hi @StevenDavid 

when you Login to your account is showing any data left, or you used all,
or call *611 press 3 and you need your 4 digit PIN and check it out data usage,

if you using all data, and you needed buy it Add-ons, until your next renewal cycle come.

[hairbag1]

@StevenDavid 

once you've used all your regular plan data...it just stops until next scheduled plan renewal. If you have any of the free data we all received as part of More Is Merrier at Xmas...that data will take over until renewal.

You can buy an in-Canada data add-on if you want but kinda expensive. ( 20MB - $5 or 1GB - $15 ) Any unused data add-on at renewal will roll over it's needed.

You can immediately upgrade your current plan to one with more data...you'll pay right away though.

[Meow]

Log in to your account and usage will be on very first page (My Account).

IF you go over your minutes/data usage, service will just stop until next renewal or until you purchase add-on. You will NOT be charged extra.

[Handy1]

@StevenDavid  No you have unlimited texting with all public mobile plans so this won’t count against data usage 

[StevenDavid]

What do you mean by “it just stops working”? Does that mean I won’t have access to my internet anymore? And is texting under data usage?

[HALIMACS]

@StevenDavid 

there are no overages or surprise charges here.

Once something is used up it just stops working.

No worries about the extra charges - EVER.

😊

[Handy1 · Accepted solution]

@StevenDavid  public mobile is prepaid so you never have to worry about going over but to keep track of usage try this 

Try again  incognito mode/private mode or a different device or lap top or simply try refreshing the page when logged in

For most up to date account info

[esjliv]

@StevenDavid - log into My Account see most up to date: https://selfserve.publicmobile.ca/en/account/overview

Ensure to click this arrow/circle for refreshing the info.

You can also call 611 from your device to check data levels.

Install an app to track your ‘live’ usage so you can keep track. Public Mobile are 30 day plans (not monthly).

If you are android, try this one:

Data Witness app: https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en_CA&gl=US

I use this one myself and it gives me what I need from it.

You could also check out Data counter widget: https://play.google.com/store/apps/details?id=com.roysolberg.android.datacounter&hl=en_CA&gl=US

If you are an Apple user, I am sure there is a 30-day app that is available as well.

Managing Your Data Usage:

https://www.publicmobile.ca/en/bc/get-help/articles/managing-your-data-usage