11-21-2016 10:25 AM - edited 01-05-2022 12:45 AM
I don't want to deal with these issues and want to take advantage of Fido's similiar offer. Is it possible to get a refund?
11-21-2016 02:00 PM
The only way out is giving up prepaid amount.. 😞
but, that applies to all other companies too.
I gave up ~2 weeks of my service from Virgin to switch to PM.
Here, it would be pretty bad if you switch at the beginning of 90 day plan. (giving up ~3 month of payment)
11-21-2016 01:58 PM
we called visa yesterday and they said the will reverse the payment.
will let you know what happens in a bit
rretro
11-21-2016 01:55 PM
So we are trapped here forever
11-21-2016 10:39 AM
Unfortunately, you won't be able to get refund.
Refer to Terms of service in legal section. I quoted the below.
"Prepaid service credits are non-refundable"
11-21-2016 10:29 AM