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How do I get a refund?

rich24
Good Citizen / Bon Citoyen

I don't want to deal with these issues and want to take advantage of Fido's similiar offer. Is it possible to get a refund?

5 REPLIES 5

hslee1210
Model Citizen / Citoyen Modèle

The only way out is giving up prepaid amount.. 😞

but, that applies to all other companies too.

I gave up ~2 weeks of my service from Virgin to switch to PM.

 

Here, it would be pretty bad if you switch at the beginning of 90 day plan. (giving up ~3 month of payment)

rretro
Great Neighbour / Super Voisin

we called visa yesterday and they said the will reverse the payment.

will let you know what happens in a bit

 

rretro

Mohaly
Good Citizen / Bon Citoyen

So we are trapped here forever

hslee1210
Model Citizen / Citoyen Modèle

Unfortunately, you won't be able to get refund.

 

Refer to Terms of service in legal section. I quoted the below.

 

"Prepaid service credits are non-refundable"

Rockdaddy22
Retired Oracle / Oracle Retraité
You realize it's prepaid correct?
What issues are you dealing with?
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