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How do I downgrade to the $15 plan if they don't offer it when I select "Change Plan"?

Aubrey2
Great Neighbour / Super Voisin
 
4 REPLIES 4


@umnikke8 wrote:

Pretty much only 2 options to downgrade a plan. Keep checking what options you have available and wait, hopefully one is offered. Port out of Public to another provider, then port back to take a plan that is offered to new customers, but rewards are lost.


Even for new customers, the $15 that is still offered is a region specific offer. Not all new customers can get the $15 plan.

umnikke8
Town Hero / Héro de la Ville

Pretty much only 2 options to downgrade a plan. Keep checking what options you have available and wait, hopefully one is offered. Port out of Public to another provider, then port back to take a plan that is offered to new customers, but rewards are lost.

Chalupa_Batman
Mayor / Maire

Hello @Aubrey2 

Sadly, the $15 is no longer available. When you open the app and go to change subscription, whatever is there are the only options you're allowed to change to. 

Dunkman
Oracle
Oracle

@Aubrey2 

Public mobile only offers personalized plans to existing customers.  If you don't see the $15 plan offered in your self service account, then it is not available to you.

It seems that PM mostly offers plans more expensive than your present plan. 

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