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How can I put my plan on hold

PolloRivers
Great Neighbour / Super Voisin
 
2 REPLIES 2

@PolloRivers 

There isn't actually a way to put your current plan cycle on hold.  Assuming that your servcie is active, there isn't any way to prevent the days of any plan that you've already paid for from from being used up. The steps of unsubscribing from autopay make it only so that your plan doesn't renew (unless there is already enough of an available balance in your Public Mobile account to renew).

softech
Oracle
Oracle

@PolloRivers 

PM only allows the account to be suspended for 90 days or your account will be permanently closed, and you will loss the number.  So, make sure you come back and resume service in time

To set your plan on hold at the end of the current cycle, disable "Subscribed" from Payment page (Payment page, Managed Subscription, toggle off the "Subscribed" there

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscriptionhttps://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

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