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How can I get my brothers bank card off

Lip1
Great Neighbour / Super Voisin
 
4 REPLIES 4

hTideGnow
Mayor / Maire

Hi @Lip1 

If you just want to remove the card and not to replace with another one, please open ticket with agent to do that

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

HALIMACS
Mayor / Maire

@Lip1 

Not knowing the circumstances surrounding your request, and given that the specifics are not our concern/business, if you're unable to do this and need support to consider this kind of request, here's how to reach them.

To contact a Customer Support Agent, send a private message to them by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Chalupa_Batman
Mayor / Maire

Hello @Lip1 

If you are using your brothers bank card on your account, you can go into your account then payments. There on the right side you will see Manage Subscription. The next page you can Manage Payment Method. 

Then you can change it to whatever method you'd like.

Phil_Adelphus
Mayor / Maire

@Lip1   Did something happen to your brother that he can't do it?

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