01-27-2024
04:13 PM
- last edited on
01-27-2024
08:19 PM
by
computergeek541
01-27-2024 07:17 PM
Hi @Lip1
If you just want to remove the card and not to replace with another one, please open ticket with agent to do that
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-27-2024 06:20 PM - edited 01-27-2024 06:21 PM
Not knowing the circumstances surrounding your request, and given that the specifics are not our concern/business, if you're unable to do this and need support to consider this kind of request, here's how to reach them.
To contact a Customer Support Agent, send a private message to them by clicking here. You’ll need to be logged into your Community account for the link to work.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.
01-27-2024 04:24 PM
Hello @Lip1
If you are using your brothers bank card on your account, you can go into your account then payments. There on the right side you will see Manage Subscription. The next page you can Manage Payment Method.
Then you can change it to whatever method you'd like.
01-27-2024 04:17 PM
@Lip1 Did something happen to your brother that he can't do it?