How can I access bill history after leaving Public Mobile?

[graham13]

I recently switched from Public Mobile to Telus. I need to download my bill history for the last few months, but since I'm no longer a customer the system won't let me log in. When I try to log into public mobile, the system knows I had an account and even asks me for my 2FA but logging in immediately takes me back to login screen.

I can't open a ticket since I'm no longer able to login and there's no phone number to call. What can I do?

[Dunkman · Accepted solution]

@graham13 

When you port out to another company, your PM account is closed.  If you can't submit a ticket for CSA help, you can private message CSA:

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@graham13  You can use this direct link to support to see if they can help with that 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437