11-08-2023 05:17 PM
I have a new public mobile Canada-US plan on my iPhone.
When I enable the hotspot on the iPhone and connect another phone, the hotspot doesn't connect to the internet.
I used to be use the hotspot with no problem on the same iPhone when I was on Bell.
Could someone help?
11-08-2023 11:07 PM
Hi all,
I found the solution. Apparently the VPN (Google One VPN) that I was running on my iPhone was culprit.
When I disabled the VPN, the hotspot connection started working fine!
Thank you all for your help and suggestions!
11-08-2023 06:29 PM
Did you go to settings, general, about to see if any updates happened?
Or settings, cellular, cellular data network - then tap Reset Settings.
And of course a full power down restart.
11-08-2023 06:23 PM
@GlennC Does the same thing happen when the phone is on wifi or is it just when using cellular?
11-08-2023 05:43 PM
@Hai Thanks for helping.
It's not the android issue. I have the same connection issue when I try to connect my Mac laptop or my Tesla to the hotspot. All these used to work fine before I got the Public Mobile esim yesterday.
11-08-2023 05:35 PM
Sounds like all is ok on the iphone end...call the customer support for the android to see if they have some suggestions.
11-08-2023 05:27 PM
Yup. Allow Others to Join is enabled.
11-08-2023 05:24 PM
in the settings / Personal Hotspot / ...make sure to enable Allow Others to Join.
11-08-2023 05:24 PM
When I try to connect my wife's Android phone to my iPhone's hotspot, it fails connecting, saying "Couldn't get IP address"
11-08-2023 05:21 PM
yes
11-08-2023 05:20 PM
did you find and use the new hotspot password ?