Homeline phone number transfer

[alek]

Hello,

Is it possible to transfer telephone number from home business plan (not mobile #) with Shaw to mobile number with Public? 

[geopublic]

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@alek wrote:

Hello,

Is it possible to transfer telephone number from home business plan (not mobile #) with Shaw to mobile number with Public? 

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@alek Public Mobile recommends to take the following steps if you need to port-in a number:

• Be sure to note the best practices below to ensure a smooth process:

1. Only the authorized account holder can transfer a number.
2. You cannot transfer numbers between Public Mobile accounts.
3. Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
4. Double check your old account info, as it needs to be correct in order for your number transfer to complete. Here’s the information you’ll need:

	Landline Phone Number Transfer
	Complete billing address
	Alternate phone number
	First and last name of the account holder

1. As a new customer, it is recommended porting your number during activation. 
2. As an existing customer: To complete your port-in request, please open the chatbot via this link and type in “port request” to be put in touch with a Moderator. 

[popping]

@alek 

Yes, you can port your Shaw landline to any provider you like.

I ported my Shaw landline number to freephoneline.ca which is a VoIP landline service.  It took about 5 days.

Just make sure that your Shaw landline number is active while they are porting your Shaw number to PM.  You incoming calls will continue to go to Shaw landline phone until Shaw releases your number to PM. 

Shaw will cancel your home phone service on the day which your number was released to PM. Since Shaw landline is a postpaid service, your next Shaw statement will be prorated with the refund of the unused days after your number was ported out.

Have a better and better days.

[fdrcamb519]

@alek 

I suggest because could take almost a week to get landline ported over, using a free voip service, I use Fongo, free, can get a phone number with it.

[Luddite]

@alek  Yes it's allowed. My landline transfer took 2 weeks. You can keep using it until service stops. Texting, data, and outgoing calls will work on your cell during that period. 

[Jb456]

Keep your Shaw account active to port the number. Landlines could take up to 7 business days for the port to complete.

Don't forget to use a referral code for a $10 signup bonus.

[RossN · Accepted solution]

@alek 

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@alek wrote:

Hello,

Is it possible to transfer telephone number from home business plan (not mobile #) with Shaw to mobile number with Public? 

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@alek hello yes you can transfer a landline just keep in mind it can take 3 to 5 days for completion of port You will be able to call out and send texts using your PM sim. Your data will also work without issues. Incoming calls will still go to the landline provider until they release the number to PM.