Hollow voice

[donberkeley]

My voice sounds hollow but if i put it on speaker it sounds fine ?

[chris_chan]

I don't have that problem and I've had Public Mobile for over two years. It's mostly likely the model of your phone itself rather than the Public Mobile service.

[esjliv]

@donberkeley  - do you have your bluetooth setting enabled? If so, try disabling it and see if quality improves.

Other things to try:

-disable noise cancellation (if applicable)

-ensure you have the latest software installed

-rebooting your phone

-toggling in/out of airplane mode

-try using the phone without the case

-performing a reset of your device's network settings

[BKNS27]

@donberkeley 

Phone Info by Samsung is another good app to check your cycle numbers.

[softech]

.. .if you want to check Battery health on Android, try AccuBattery.  

[BKNS27]

@donberkeley 

Check your battery health, it could happen if it is less than 80% on iPhone.

Androids does not have battery health setting but if you have charged over 500 cycles or more than 2 years…it is your phone most likely.

Try putting the SIM in another phone to check.

[softech]

@donberkeley   that would likely mean a problem with your phone instead of the network.  Did you try to put your SIM in another phone?  try to get a spare phone from friend and test it out