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Hold account

SoudehNIL
Great Neighbour / Super Voisin

Hi 

I am overseas please hold/suspend my account

My number is xxxxxxx

Regards

SOUDEH

2 REPLIES 2

slusagm
Mayor / Maire

can you login My Account and use email to receive the 2FA code?

login My Account, then for 2FA code, click Resend code and choose Send email, get the code via email and login.   Then go to Payment page, click Manage Subscription and toggle off Subscribed

if you cannot login to do this, then you need t ask PM to disable it for you,    message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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