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[Terri86]

Need link to chat with customer service agent. 

[Metal1967]

@Terri86   As mentioned by @hTideGnow .. try explaining your issues here .. you’ll have some help within minutes.. not hours or in some instance days.. not everything can be fixed by the community, but a good majority of problems can be solved 

[hTideGnow · Accepted solution]

HI @Terri86 

You can also share your question here and we can try to help.

to open ticket with CS agent,  just come at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437