@Must11
Have you previously created your eversafe ID? If so and @hTideGnow 's suggestion does not produce the email option try entering your email and use the "forgot password" option and send that code to your email. Reset your password. Clear your browser and/or pm app cache. Login with your new password. When the code is sent to your phone # enter 4x6 digit random incorrect codes submitting each one in quick succession. This should bring up the email option along with the voice and text options.
It's also possible to use the voice option by calling your phone number after choosing that option. Once the call connects to voicemail press "*" and enter your voicemail pin #. Have a piece of paper and pen ready. The code is given very quickly and repeated once. Often the first one will be missing the first couple of digits or even the entire code but you should be able to hear the complete code when it's repeated. Once you are sure you have written it down correctly delete the message. If you do not have a voicemail pin # set up on your voicemail do not use this option for security reasons.
