@Janeeliz - you don't necessarily need to keep a record of the link, you just need to know how to locate the information on Public's site when needed.
For your reference, you can use the “Get Help” section at the top of the screen above: https://www.publicmobile.ca/en/ns/get-help, and in the “Start your Search here” box type 'customer support agent' to get two methods to Contact a Customer Support Agent (CSA) with Public Mobile.
