what was the issue? Your Virgin account is active? did you get a text from Virgin and reply them within 90 mins?
There is a number to call to talk to live support, they can confirm the porting status and re-trigger the process for you. I will message the number to you via the Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage) . Check the envelope icon on top right. Call them and get it fixed
