05-11-2023 08:02 PM - last edited on 05-11-2023 08:03 PM by NDesai
05-11-2023 08:26 PM
@bhopewell Website says 10 business on average so April 28 was Friday assuming it shipped that Monday may 1 then tomorrow may12 will be 10 business days I suspect you will see it tomorrow
05-11-2023 08:04 PM
@bhopewell Please reach out to PM CS_Agent to get status of your shipped sim card.
Here’s when and how to contact our Customer Support Agents:
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If you need to contact PM Customer Support Agent, send a Private Message.
05-11-2023 08:04 PM - edited 05-11-2023 08:04 PM
Were you provided a tracking number for the phone - you can use it to track.
If not, let the customer support folks know you'd like delivery status.
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.