06-28-2017 05:08 PM - edited 01-04-2022 02:14 PM
06-28-2017 05:29 PM
Here is the announcement you missed: https://productioncommunity.publicmobile.ca/t5/Announcements/Effective-April-1-changes-are-happening...
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06-28-2017 05:17 PM
Yes, that increase was announced couple of months ago.
Legacy customers are dwindling and we expect them to lose call centre support at some point; but noone in the Community knows for sure.