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Great deal offered

Ritavara
Great Neighbour / Super Voisin

I received a text about the great deal of receiving 15GB at $26 per month. My wife also has account with you but she hasn't received a text about the offer. We both wanted to accept the offer. Today is the last day of the offer

4 REPLIES 4

Chalupa_Batman
Mayor / Maire

Hey @Ritavara 

Were you able to resolve things?

Hey @Ritavara 

She's not on your account. Each person has their own accounts here at Public Mobile. If she didn't get the text, then she has to either log in to the forums here if she has a profile, if not, create one and then contact a CS Agent and ask politely. 

Ritavara
Great Neighbour / Super Voisin

She is on my account but she never receives any text from Public mobile on her phone

Chalupa_Batman
Mayor / Maire

Hey @Ritavara 

These offers are targeted offers. If she didn't get it, it's not meant for her. She can however, reach out to a CS Agent and see if they are willing to help her. Get her to log into this site and here's the link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

FYI, this is also a really good offer too. I jumped on it.

https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed13

 

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