10-16-2023 03:42 PM - last edited on 10-16-2023 05:33 PM by computergeek541
Went to order a sim card as my phone died and replaced it with an older phone that didn't support e-sim and had got charged for 3 sim cars when only ordering one
Solved! Go to Solution.
10-18-2023 10:58 AM
I had exactly the same thing happen on Sunday! But the system won't allow me to submit a ticket.
10-16-2023 03:47 PM
they went through thought it was a pending payment a few days back but will submit a ticket
10-16-2023 03:44 PM
HI @Alex73
you sure one or two of them were not only a pending charge?
just submit a ticket with CS Agent, show them your credit card log and ask them for refund https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
