Got an email for a survey as a follow up asking my why I left. I haven't left!

[m4tth3w]

I am a little concerned as I got an email asking me if I would complete a survey about why I left Public Mobile, I haven't left (and I don't plan on it) My account still appears to be active and so does my service (thankfully!) Just a heads up, and maybe this could someone others have run into. Anyway, just a little freaked out.

[RobertQc]

Thanks for sticking with us!

[Asima]

I also got the same email and I just filled that survey. I think they send email to their old customers (with legacy plan) who just shifted to online-only plans. So maybe their system take that as a change of plan, as in survey there was an answer option "open a new public mobile account". 

[mpcdesign]

lucky you?

actually, it's a contest. fill the form out, and you may win $250 bucks!

[jp2]

I haven't received this email

[mpcdesign]

I think everybody got this email! I truly believe that Public Mobile website just got hacked!  If you tried to go to 'My Account' now (1130pm PST), you will see a new message. Obviously, Public Mobile is trying to figure it out. 

Site temporarily unavailable for maintenance. Please try again later.

[Meokelsey]

I did as well, my phone still appears to work, super confused.  Hopefully an explanation comes up.

[kat1]

Also got the message.. but i am not leaving.

[will13am]

I got an email to do a survey for one of my accounts that has left for Koodo.  I think they may have messed up the database and just picked customers who were targeted for a migration plan and asked why they left even if they did not. 

[purewater]

same here, maybe they are scammer and want to take us the information.

[setmeioh]

Same here!

[pzzpenny]

Got the same email - I also haven't left???? Could be a mistake or phishing? My account is still active and phone still working. PM WTF?