Got a new phone but connot use my data

[Gillabon1984]

I had a very old phone (Galaxy Rugby SGH-I547C).

I was not using data with this phone since I joined public mobile because it was old and outdated, just used calling and text.

Just got a new phone this week but it cannot access my mobile data. Could my data be frozen as I have not used any of it in many years?

[softech]

@Gillabon1984 your phone is not fully compatible with PM network but should have enough compatible network bands to have data running

Try to Reset Network Settings on your phone 

if it does not work still, update the APN settings as follow 

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[BKNS27]

@Gillabon1984 

Your phone is compatible with PM.

Try resetting the Network setting and see if that works.

[Gillabon1984]

$25, 1 Gig data very basic plan. Phone is Doogee S41T

[BKNS27]

@Gillabon1984 

PM doesn't freeze data or roll unused data over.

What plan are you on? What is the make and model of your new phone?

It could be the settings.