cancel
Showing results for 
Search instead for 
Did you mean: 

Get Double Charged for a new activation - Screen Shot Inside

Lewis
Great Citizen / Super Citoyen

Hi Moderators. 

     Good morning. 

     Yesterday midnight I activated another number for parents use and I was double charged for the 30 day pass (please see screenshot). Please kindly help me correct this issue.

 

Thanks and Best

 

LewisWeChat Image_20170720100239.png

2 REPLIES 2

Send  a private message to the moderator team with your phone number and an explanation. They will fix it.

Perhaps, turn on email notification of private messages to see their response as soon as it arrives.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Lewis
Great Citizen / Super Citoyen

@CS_Agent Please kindly address this issue.

 

 

Need Help? Let's chat.