Forgot Referral Code

[Gabriel6]

Is there anyway to put in a referral code after you’ve already started a subscription? I just got onto public mobile when it wa suggested to me by a friend and i missed where i could put the referral code in. Getting $10 credit + giving him a $1/month discount is very nice

[Handy1]

@Gabriel6  Fingers crossed !

[Gabriel6]

Thanks for the help. I sent a ticket off and hopefully will get news soon! 🙂

[HALIMACS]

@Gabriel6 

Ask the person whose referral code you are using to have them copy it directly from their self serve account page and send it to you electronically.

Then you should also copy that code and paste it into the private message field when the customer support agent asks for it.

 Doing it this way will prevent any misinterpretations between zeros and O’s and 1’s and I’s. 

Trust us, it happens 😉

[computergeek541 · Accepted solution]

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@Gabriel6 wrote:

Is there anyway to put in a referral code after you’ve already started a subscription? I just got onto public mobile when it wa suggested to me by a friend and i missed where i could put the referral code in. Getting $10 credit + giving him a $1/month discount is very nice

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You'll need to open a ticket to ask a customer support agent. Please remember that there are no guarantees as this code did need to be entered during activation.  Chatbot is used to open tickets:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[Handy1]

@Gabriel6  Support can help you apply it 

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

[hTideGnow]

HI @Gabriel6   yes, you can.  Agent will likely able to  help if you just forgot to put it.   Please submit a ticket to CS agent at   https://widget.telus.tiia.ai/publicmobile/publicmobile.html

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437