07-30-2018 11:03 AM - edited 01-04-2022 06:35 PM
Hi my account is locked and I have forgotten my password.
How do i recover it?
07-30-2018 11:24 AM
Click on this link and send a message to the mods to have them help you reset your password. The "forgot password" function has been out of order for some time now..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-30-2018 11:10 AM
@starz_hopex wrote:yah I did try that, didn't work 😞
Which thing did you try - Forgot Password? link, or messaging the mods?
07-30-2018 11:08 AM
yah I did try that, didn't work 😞
07-30-2018 11:08 AM
@starz_hopex wrote:Hi my account is locked and I have forgotten my password.
How do i recover it?
On the login page, there's a Forgot Password? link - but I *think* that's on the fritz. I'd try that anyways, plus send a private message to @CS_Agent (note that their response times seem slower than normal today).
07-30-2018 11:07 AM
The forgot my password function is currently not working.
To reset your password, you will need to private message @Moderator_Team with relevant information of your account such as phone number, pin, address, postal code, and email to verify you are who you say you are.