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Forgot Password

starz_hopex
Good Citizen / Bon Citoyen

Hi my account is locked and I have forgotten my password.

How do i recover it?

5 REPLIES 5

PJC
Town Hero / Héro de la Ville

Click on this link and send a message to the mods to have them help you reset your password. The "forgot password" function has been out of order for some time now..

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

cappaj
Model Citizen / Citoyen Modèle

@starz_hopex wrote:

yah I did try that, didn't work 😞 


Which thing did you try - Forgot Password? link, or messaging the mods?

starz_hopex
Good Citizen / Bon Citoyen

yah I did try that, didn't work 😞 

cappaj
Model Citizen / Citoyen Modèle

@starz_hopex wrote:

Hi my account is locked and I have forgotten my password.

How do i recover it?


On the login page, there's a Forgot Password? link - but I *think* that's on the fritz. I'd try that anyways, plus send a private message to @CS_Agent (note that their response times seem slower than normal today).

Effort
Model Citizen / Citoyen Modèle

The forgot my password function is currently not working.

 

To reset your password, you will need to private message @Moderator_Team with relevant information of your account such as phone number, pin, address, postal code, and email to verify you are who you say you are.

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