I have purchased an esim over a week ago and right after the payment was made, they decided to not let me log in. The app logs me out right after the email verification and the website says Forbidden Al after logging in, even when I’m trying to submit a ticket. Apparently this is their only way of providing customer support so let’s see if this works. @CS_Comms@CS_Agent Please give me my money back or help set up the account. I have seen multiple people face the same problem and no one has replied anything. Please do not prove yourselves to be scammers by not replying.
I have obviously tried it on the multiple browsers, on multiple the devices, logged in through different accounts. It has nothing to do with that. I’m convinced this is a scam.
you already login to the Community, and the private message method to open ticket with agent is good enough with your current login as @MwRahman , just use this link:
No it does not work in incognito mode either, and I already mentioned I cannot submit a ticket because it won’t let me log in, just takes me back to forbidden AI when I try to submit a ticket.
