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02-06-2022 03:22 PM
I swapped sim too soon, and missed the confirmation text.
Solved! Go to Solution.
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02-06-2022 03:40 PM
@Free2pub Please check your Community inbox on the top right, envelope icon. I sent you the number again. Let us now if you need any other help 🙂
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02-06-2022 03:39 PM
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02-06-2022 03:28 PM
Passed that window
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02-06-2022 03:27 PM
I didn’t get number to call
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02-06-2022 03:25 PM
Hi @Free2pub
try to put it back.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
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02-06-2022 03:25 PM
After you call that number, please make sure you keep the old SIM in your phone to reply to the confirmation text as soon as you receive it.
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02-06-2022 03:25 PM
@Free2pub : Is it still less than 90 minutes since the transfer? If so then put the old SIM back in.
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02-06-2022 03:23 PM - edited 02-06-2022 03:24 PM
I'm sending you a private message with a phone number to call. They will help you resubmit your porting request to your old carrier.