a month ago
- last edited
a month ago
by
computergeek541
I tried to transfer my old phone number because my old plan didn’t work but public requires me to confirm it via text code. I can’t receive the text because my old plan didn’t work. Now I am stuck in the transfer phase and can’t even decide to get a new number or transfer anymore. Is there anything I can do to fix this?
a month ago
@Yoane wrote:I’m transferring from freedom to public
Please contact a Public Mobile customer support agent by using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
a month ago
I’m transferring from freedom to public
a month ago
@Yoane wrote:I tried to transfer my old phone number because my old plan didn’t work but public requires me to confirm it via text code. I can’t receive the text because my old plan didn’t work. Now I am stuck in the transfer phase and can’t even decide to get a new number or transfer anymore. Is there anything I can do to fix this?
Whichever direction your porting the number to, you'll need to contact the carrier that the number is going to for assistance.
a month ago
@Yoane are you transfering number into PM out transfering out to another provider??