Existing customers new sim card

[Mcpublicm]

I got hold of Telus customer service was able to help me chat with SiMON regarding my service issue re unable to make calls and caller got voice mail right away. I got an ARS ticket number. I was asked to go to Telus store to get a public mobile SIM card which I went and bought but Telus can’t activate for me. I got the New SIM and want to get it activated but did not know how. Please help. 

[Lehaha]

Oh sorry, maybe email the agent 

[Mcpublicm]

i have been an existing PM customer for a few years

[Lehaha]

Go to Public Mobile website, then 

 

 follow the steps, it’s very easy 

[Metal1967]

@Mcpublicm  Go into your account profile and edit the SIM card number.. 

[HALIMACS]

Hold it,  @Mcpublicm 

Are you NEW to public mobile, or have you recently had active services?