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Eversafe STILL not fixed

PreachJohn
Good Citizen / Bon Citoyen

I needed to change my Payment Method. The instructions are given to go to My Account. I did that.
There is no longer any provision to change my Payment Info in my Account. Why not?
AND every time I Login a fake or maybe old password appears. Firefox keeps my passwords. FF has no such fake or maybe old password as Eversafe auto puts in. I have to delete each time and c/p the correct one.
AND when will Eversafe learn to save properly that my Computer is a Trusted Device? Hate having to put in a Code from my phone each time.

2 REPLIES 2

PreachJohn
Good Citizen / Bon Citoyen

No Eversafe posting the wrong password automatically is not just a local FF browser issue. I have 2 other browsers installed. Same thing.
And why are you sending screenshots of what should appear? If that loaded when it should I wouldn't post an issue. My issue is that it doesn't load where it should. And the formatting here for spacing of lines is all over the place. Clear Formatting does not work to fix it. Useless answer. Eversafe was a bad idea.

 

 

 

 

 

 

softech
Oracle
Oracle

@PreachJohn for login , saved password, it is strictly a local browser issue.  Try using a different browser, Chrome or Duck.

For payment, you got to the page to change payment info?

Payment page, Manage subscription, Update payment information:

https://myaccount.publicmobile.ca/en/account/payment/manage-cardhttps://myaccount.publicmobile.ca/en/account/payment/manage-card

if there is error, please post the error message 

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