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Error 22p1 call already in progress

Debter
Great Neighbour / Super Voisin

I can’t call out . My account is active . I haven’t used all my data. I restarted my phone and I toggle the airplane mode on and off.

I got an error trying to log a service ticket also.

3 REPLIES 3

Debter
Great Neighbour / Super Voisin

I tried that.

I can call out on some numbers but not others.

example I cannot call myself at work but I can call my cell from my work phone.

I had my granddaughter, call my work number and it worked fine.

This is not just a fact one number there were four numbers I tried to call out this afternoon from my cell phone nothing and nothing happened.

I called on my work phone and all the numbers went through.

And my husband is having the same issue with his phone. He can get calls in but not all outgoing calls will go through.

Chalupa_Batman
Mayor / Maire

Go into your phone settings, click on Network Selection and take it off automatic if it's set like that. Pick PM as an option. Restart your phone.

Handy1
Mayor / Maire

@Debter  Maybe try resetting network settings ? Can you try SIM card in another phone to test . If you need support please submit ticket here 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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