Entered wrong address upon ordering sim card

[msmarlene]

Hello,

I ordered a sim card and had it sent to the wrong address.

Could you please help?

[Triguy]

You can send a private message to a moderator.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

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@msmarlene wrote:

(I just made this order a few moments ago).

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Just follow instructions provided by @JoyLuck ...I'd use the Alternative method she provided.

Also... you can get a sim card from these guys and they have free / fast shipping. If you're in GTA, you can even pick it up.

https://canadiancellsupplies.com/

[msmarlene]

(I just made this order a few moments ago).

[hairbag1]

How long ago did you place the order ?

[JoyLuck · Accepted solution]

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@msmarlene wrote:

Hello,

I ordered a sim card and had it sent to the wrong address.

Could you please help?

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Do you know the people it was addressed to and can they forward it to you?

If not mailed out yet contact a moderator.

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Choose the chat bubble in the lower right hand corner and follow the prompts.

• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.