03-11-2024 03:29 PM
So I have heard that when you BUY extra DATA as an add on, that it is not used first? Your freebie data is used first.
So the gist of this question posted is.....if I have freebie data and receive the 5GB...what is used first?
03-11-2024 03:42 PM
I asked the Customer Support that same question. The reply was that the new Bonus data with 150 day lifespan will get used first.
03-11-2024 03:34 PM
According to CSA and other customers, your bonus data add on (with 150 day expiry date) will be used first. Then any other data add ons (without expiry date).
FYI, as per FAQ, your bonus data will be removed if your account becomes inactive, plan change to lower cost plan or plan change to an unlimited throttled data plan.
03-11-2024 03:32 PM
@SeniorCitizen The expiring data should get used first . But I’ve also heard first in first out . But keep an eye on it and if it doesn’t you can ask support .to correct it for you