ERROR: "YOU ARE NOT SUBSCRIBED TO CELLULAR DATA". MY INTERNET IS NOT WORKING

[mercedes]

Hi, 

I just got a Public Mobile $40 for 4.5GB plan but my data is not working on iPhone 6. I have checked the APN settings and used the sim card in a different phone and it works. On my iPhone 6 it keeps saying "cellular data not subscribed." Do you guys know what I can do to get my data working please? 

Thanks

[CalgaryBen]

---

---

@mercedes in addition to what @Luddite mentioned, make sure you are connected to WiFi when you boot up or exit Airplane mode, since the Carrier Settings update cannot be retrieved without a data connection of some kind initially if you were on a different carrier; updating the carrier settings will set up the proper APN, etc.  Check to make sure Settings -> General -> About -> Carrier = Public Mobile 32.0, as it may have a different profile from your previous carrier.

[will13am]

---

@Luddite wrote:

Simplest iPhone network reset is to toggle Airplane mode off/on and reboot the phone with the SIM installed.

Other things to check with iPhones:

a) Settings >> General >> About: if a carrier update is offereed install it

b) Settings > Cellular >> Cellular Data Options >> Cellular Data Network: scroll to the bottom and Reset Settings

---

This is what I meant to say in cryptic android speak. 

[Luddite]

Simplest iPhone network reset is to toggle Airplane mode off/on and reboot the phone with the SIM installed.

Other things to check with iPhones:

a) Settings >> General >> About: if a carrier update is offereed install it

b) Settings > Cellular >> Cellular Data Options >> Cellular Data Network: scroll to the bottom and Reset Settings

[will13am]

I am not an iPhone user, so this might not be the solution.  Is there a possibility that the phone may be locked into a different carrier profile and that needs to be cleared?  If there is some kind of network reset feature, try doing the reset and then add back the APN.