E sim

[Plss]

• Hi I bought another e dim how can I send u that I paid for it 

   

[Plss]

No I have no service 

[BKNS27]

@Plss 

What is the make and model of your phone?

[hTideGnow]

hi @Plss are you rebuying eSIM?? rebuy should now be free.  The system should show $5 but give you back a $5 credit to make it free

[Plss]

• How do I do that 

[Plss]

yes

[BKNS27]

@Plss 

 Is this related to the deleted eSIM? Do a network setting on your phone a see if that worked.

[hairbag1 · Accepted solution]

@Plss 

the 1st PM eSim is a freebie...after that, 'ya pay $5 + tax.

added...to message Customer Support to request refund, click that little orange bubble on bottom right side of this page to start that process. If that fails, try this link...give them as much account info as you can ie: ph #, name on acct, PM pin #...etc.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@Plss 

more info please. Did you activate a new PM account using the required Public Mobile app ?

[Plss]

Why it’s it not saying  public mobile for  my provider  now