04-16-2024 03:08 PM
Solved! Go to Solution.
04-16-2024 04:38 PM
No I have no service
04-16-2024 03:50 PM
What is the make and model of your phone?
04-16-2024 03:50 PM
hi @Plss are you rebuying eSIM?? rebuy should now be free. The system should show $5 but give you back a $5 credit to make it free
04-16-2024 03:49 PM
04-16-2024 03:48 PM
yes
04-16-2024 03:45 PM
Is this related to the deleted eSIM? Do a network setting on your phone a see if that worked.
04-16-2024 03:37 PM - edited 04-16-2024 03:45 PM
the 1st PM eSim is a freebie...after that, 'ya pay $5 + tax.
added...to message Customer Support to request refund, click that little orange bubble on bottom right side of this page to start that process. If that fails, try this link...give them as much account info as you can ie: ph #, name on acct, PM pin #...etc.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-16-2024 03:36 PM
more info please. Did you activate a new PM account using the required Public Mobile app ?
04-16-2024 03:34 PM
Why it’s it not saying public mobile for my provider now