E-Sim deleted on old phone. How do i install e-sim on new phone?

[boomerang_us]

I bought a new iPhone and the e-sim on the old phone was not getting transferred to the new phone so I had to delete it since i was discarding the old phone. Now, how do I install the e-sim on new phone?

[boomerang_us]

Thanks for the help. Really appreciate it.

[Handy1]

@boomerang_us  Sorry there is no other way with eSIM at this point . Also note I’m just a customer like you trying to help . And only way to changes device with eSIM is to re buy a new eSIM . There just a money grab 

[Meow]

eSIM is not transferrable so if you deleted it or eSIM failed you have to buy a new one and then transfer number/service through My Account.

[boomerang_us]

I already have a physical sim from another provider which I use as main line. This Public Mobile connection is a back-up line so I can only install it as an e-sim. iPhone only has a slot for 1 physical sim. There should be a way to transfer e-sim to new device from an old device by paying for the e-sim once and not buying again and again. Disappointed.

[Handy1]

@boomerang_us  Yes unfortunately that’s why I prefer physical sim your just swap it out . But with eSIM you need to rebuy everytime you change devices or if you delete by accident. Or factory data reset to trouble shoot means we buying the eSIM 

[boomerang_us]

The method mentioned above is asking for $5 which I already paid when I converted the Physical Sim to an E-Sim. Do I need to pay it again?

[Handy1]

@boomerang_us  You will have to log into the app with new phone and re but one from subscription add on page  . Notice “ shop sim card now “ tap it and choose eSIM and install 

Or call around to local Telus kood store to pick up physical SIM card or order from Amazon $4.99 there right now and never have to rebuy esim again when charging a phone . And go onto your account profile page and sim swap the number 

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