Due date

[Singlegirl67]

My plan was due on the 6th thiis month an now they changed it to the 23rd this month how do I contact customer service…. I loss like 2 weeks of the plan !!! 

[Meow]

The only such difference in billing cycle could be due to plan reactivation or plan change in the middle of cycle.

Otherwise due day changes from month to month by 1 day or so due to billing cycle of 30 days.

[cellphoneuser1]

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@Singlegirl67 wrote:

My plan was due on the 6th thiis month an now they changed it to the 23rd this month how do I contact customer service…. I loss like 2 weeks of the plan !!! 

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Due date isn't the same every month. The 30 day plans means that it changes.

[darlicious]

@Singlegirl67 

Did you just pay and reactivate your plan services? You didn't lose 2 weeks you just started a new 30 day cycle. Your next renewal will be September 22nd. Pay by the 21st to not be suspended.

[Timer]

@Singlegirl67 

By the way, did you change the plan?

[Timer]

@Singlegirl67 

contact support team by > CS_Agent