cancel
Showing results for 
Search instead for 
Did you mean: 

Double credit card payment

jlazzaro
Great Neighbour / Super Voisin

Hello,

 

I paid for my plan by credit card although the payment was taken twice. I also changed my plan from the 3 month to the 1 month and was still charged the price of the 3 month plan. I would like the double payment to be refunded as well as the remaining money refunded for changing my plan from the 3 month to the single month back to my credit card. Can anyone help?

 

Thanks

1 REPLY 1

Mana
Mayor / Maire

@jlazzaro sorry to hear about your troubles. 

Since this is account related matter, you will need to contact a mod. 

Please send a private message to @CS_Agent explaining your issue and providing your phone and account number. 

 

Thanks. 

Need Help? Let's chat.