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Double Payment + Referral Code

AERV
Great Neighbour / Super Voisin

How can I get Public Mobile to reverse the charge (for $45 + tax)to my credit card?

 Screenshot 2023-09-23 115722.png

Also, I think I missed able to enter the referral code when I completed the subscription. 

5 REPLIES 5

Handy1
Mayor / Maire

@AERV  Tap the down arrow by time stamp in the post you want to edit 

AERV
Great Neighbour / Super Voisin

How can I remove the referral code from my original message?

AERV
Great Neighbour / Super Voisin

Thanks for the response. I'm not sure how to edit the original message

Chalupa_Batman
Mayor / Maire

@AERV 

Confirm with your credit card company first you were charged twice. Also, please remove the referral code as they are not permitted on the forums. As per @Handy1 , contact a CS Agent IF this indeed the case. 

Handy1
Mayor / Maire

@AERV  You need to message support for that and ask them to apply the referral code for you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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