08-20-2025 04:30 PM
I am trying to transfer my number to Public Mobile. However when I login to the app, it sends an otp to my email. After I enter that it shows another otp validation, this time sent to my number.
However, the number is not yet active so I am technically unable to login because I am unable to receive the sms or voice note
Solved! Go to Solution.
08-20-2025 04:37 PM
@KachiE in that case you'd need to message agents directly for assistance. Click on the link below to send them a message.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437