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Does Add on roaming data can be transferred to canada?

Zmoke333
Great Neighbour / Super Voisin

I selected the incorrect data add on. Instead of canada, i misclicked data US roaming

3 REPLIES 3

Meow
Mayor / Maire

Open a ticked and ask agent to assist you.

eddieO
Great Citizen / Super Citoyen

@Zmoke333, for this type of change you will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

slusagm
Model Citizen / Citoyen Modèle

@Zmoke333 PM can help to switch if same price or put the credit back to the account and you can rebuy

just open ticket with PM by using the orange Chatbot icon on the lower right.  Type the question Submit ticket and choose Contact us to open the window to submit ticket

Need Help? Let's chat.