Sunday - last edited Sunday by computergeek541
I selected the incorrect data add on. Instead of canada, i misclicked data US roaming
Sunday
Open a ticked and ask agent to assist you.
Sunday
@Zmoke333, for this type of change you will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
Sunday
@Zmoke333 PM can help to switch if same price or put the credit back to the account and you can rebuy
just open ticket with PM by using the orange Chatbot icon on the lower right. Type the question Submit ticket and choose Contact us to open the window to submit ticket