11-21-2023 04:27 PM - last edited on 11-21-2023 05:42 PM by computergeek541
The money has been deducted and I have not received any sim card!
11-22-2023 09:31 AM
@KKKK Yup, it's just a bit of a waiting game now. You'll eventually get your card.
11-21-2023 07:41 PM
thats what I did, ordered online.
11-21-2023 06:45 PM
omg, you have to ask for a physical sim card from web or app now.
11-21-2023 05:51 PM
unfortunately- my mobile is not compatible for eSim.
11-21-2023 05:42 PM
@KKKK wrote:It was mentioned that sim card would take upto 2 business days. now it has been 7 days , I placed order online on 10th Nov.
It was mentioned that sim card would take upto 2 business days. now it has been 7 days , I placed order online on 10th Nov.
Public Mobile means to say that they will ship within 2 business days. This isn't an indication of arrival time.
11-21-2023 05:07 PM
@KKKK In my experience, it had taken between 7 to 10 business days. Worst case scenario, you can also opt for the eSim. If your phone is compatible, it is absolutely free! 🙂
11-21-2023 05:04 PM
I placed order online on 10th Nov.
11-21-2023 05:03 PM
11-21-2023 04:51 PM
@KKKK When did you purchase your sim card?
11-21-2023 04:49 PM
@KKKK
it's been taking up to 3 weeks for delivery of some sims ordered from PM website. Are you aware that esim is free for all new accounts right now ?
11-21-2023 04:43 PM
@KKKK it can take 5-7 business days to receive the card. If it's been that long, you can reach out to CS_Agent to get them to check status.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
